|
Initially, you should check the courier website, whether DPD or UPS. You can do so by clicking the Track Your Order button on the dispatch email you were sent via your registered email. It is possible that the courier tried to deliver the order, and you were not in. In this instance, the courier will attempt to deliver the next working day. |
|
IMPORTANT: Be sure to check in any safe places or with your neighbours, as the courier might have left it with them. |
|
If you are still unable to locate your order, reach out to our customer service team or call us on 0330 333 2333. We will try to assist as best we can. |
|
NOTE: Once the order is dispatched, we are no longer liable for late arrivals or any damage done. We will, however, do our utmost to rectify any issue caused during the delivery process. |