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In the event that our system detects an issue with your artwork, you will promptly receive a notification via email. This email will not only inform you of the problem but will also provide a detailed explanation as to why the file did not successfully pass our pre-press checks. In the unfortunate circumstance that your file is rejected, please refer to the comprehensive instructions included in the email notification or accessible through the order page. After fixing any problems, upload the corrected files promptly to help keep your print project on track. |